Credit Control Team Leader

Credit Control Team Leader

Axon Moore are working with a leading Manchester based organisation who are looking for a Credit Control Team Leader on an interim basis.

Job Description:

Manage daily activities of the Credit Control team. Support the Credit Manager and Head of Accounts Receivable to drive performance by carrying out KPI performance reviews, risk reviews, reporting, motivating, coaching and developing the team.
Responsible for providing a professional service to both internal and external customers.

Duties:

• Coach, lead and motivate the team to achieve targets and promote a confident, productive team environment
• Coach and lead by identifying development requirements for the team through objective setting, management and fortnightly ledger reviews
• Organise and chair monthly account reviews with the Internal Credit Control team
• Manage incoming workflows in line with SLA’s & OLA’s
• Organise and attend all internal stakeholder meetings, ensuring that relationships are built / maintained
• Act as a key point of escalation for the Internal Credit Control team
• Project involvement as Subject Matter Expert
• Identify root cause analysis and devise corrective action where delivery falls below expected standards
• Ongoing proactive process and system improvement systems
• Assist with internal and external audit
Person Specification:
We are looking for a strong man manager with a positive go-getter attitude and a people orientated outlook.
• Previous recent experience of team management in a Credit Control environment.
• Excellent people and interpersonal skills
• Confident communicator – Written and verbal, with ability to present KPI’s and other information
• Good organisational and time management skills, with the ability to multitask and prioritise
Based in Manchester City Centre, they are immediately adjacent to excellent public transport links.

The role is currently working remotely and will be for the foreseeable future.


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