Credit Controller

Posted 30 July 2022
Salary £24000 per annum
DisciplineTransactional & Part Qualified
Contact NameImogen Walker

Job description

Axon Moore have an urgent requirement for a Credit Controller to join a successful business based in Chester on a Permanent basis. 

Reporting to the Credit Manager, you will be responsible for maximising cash collection and minimise bad debt. You will help manage credit issues of both a short and long-term nature while encouraging and developing relationships with customers and field managers ensuring professional conduct is maintained.

Key Responsibilities
• Achieve and maintain an excellent standard of cash collection
• Responsibility and accountability for the allocated ledger
• Regular monitoring and review of problem accounts
• Liaising with field managers and internal departments to ensure all disputes addressed
• Creation and monitoring of payment plans, where appropriate, to ensure recovery of debt
• Credit approval checking of prospective new customers
• Preparation of outgoing customer’s account reconciliation in advance of change
• Organisation and preparation for quarterly debt reviews and production of action points following review
• Collating information packs for internal and external legal teams to assist debt recovery
• Supervision of any further debt recovery/litigation action
• Ensuring departmental escalation processes are followed
• Adherence to the department’s GDPR policies
• Other ad hoc duties including covering other departmental roles and tasks as required.

Skills and Experience
• Strong credit control background, preferably in a similar environment.
• Experience of product release decision-making would be advantageous.
• Excellent communication skills and a great telephone manner.
• The ability to build relationships with customers and display effective skills in negotiation.
• Strong organisational and time-management skills.
• Highly self-motivated and able to work contribute as part of a team.
• Adaptable and embrace change in a positive manner.
• Able to demonstrate a positive, hard-working approach and engage with the company values.
• Good computer literacy skills.