Job description
Axon Moore have a requirement for a Credit Controller to join a successful business based in Chester on a Permanent basis.
Reporting to the Credit Manager, you will be responsible for maximising cash collection and minimise bad debt. You will help manage credit issues of both a short and long-term nature while encouraging and developing relationships with customers and field managers ensuring professional conduct is maintained.
Key Responsibilities
• Achieve and maintain an excellent standard of cash collection
• Responsibility and accountability for the allocated ledger
• Regular monitoring and review of problem accounts
• Liaising with field managers and internal departments to ensure all disputes addressed
• Creation and monitoring of payment plans, where appropriate, to ensure recovery of debt
• Credit approval checking of prospective new customers
• Preparation of outgoing customer’s account reconciliation in advance of change
• Organisation and preparation for quarterly debt reviews and production of action points following review
• Collating information packs for internal and external legal teams to assist debt recovery
• Supervision of any further debt recovery/litigation action
• Ensuring departmental escalation processes are followed
• Adherence to the department’s GDPR policies
• Other ad hoc duties including covering other departmental roles and tasks as required.
Skills and Experience
• Strong credit control background, preferably in a similar environment.
• Experience of product release decision-making would be advantageous.
• Excellent communication skills and a great telephone manner.
• The ability to build relationships with customers and display effective skills in negotiation.
• Strong organisational and time-management skills.
• Highly self-motivated and able to work contribute as part of a team.
• Adaptable and embrace change in a positive manner.
• Able to demonstrate a positive, hard-working approach and engage with the company values.
• Good computer literacy skills.
In return you be will be offered a competitive salary of up to £24,000 DOE. Please apply now for immediate consideration.
Reporting to the Credit Manager, you will be responsible for maximising cash collection and minimise bad debt. You will help manage credit issues of both a short and long-term nature while encouraging and developing relationships with customers and field managers ensuring professional conduct is maintained.
Key Responsibilities
• Achieve and maintain an excellent standard of cash collection
• Responsibility and accountability for the allocated ledger
• Regular monitoring and review of problem accounts
• Liaising with field managers and internal departments to ensure all disputes addressed
• Creation and monitoring of payment plans, where appropriate, to ensure recovery of debt
• Credit approval checking of prospective new customers
• Preparation of outgoing customer’s account reconciliation in advance of change
• Organisation and preparation for quarterly debt reviews and production of action points following review
• Collating information packs for internal and external legal teams to assist debt recovery
• Supervision of any further debt recovery/litigation action
• Ensuring departmental escalation processes are followed
• Adherence to the department’s GDPR policies
• Other ad hoc duties including covering other departmental roles and tasks as required.
Skills and Experience
• Strong credit control background, preferably in a similar environment.
• Experience of product release decision-making would be advantageous.
• Excellent communication skills and a great telephone manner.
• The ability to build relationships with customers and display effective skills in negotiation.
• Strong organisational and time-management skills.
• Highly self-motivated and able to work contribute as part of a team.
• Adaptable and embrace change in a positive manner.
• Able to demonstrate a positive, hard-working approach and engage with the company values.
• Good computer literacy skills.
In return you be will be offered a competitive salary of up to £24,000 DOE. Please apply now for immediate consideration.
