Accounts Receivable/OTC Manager

Posted 26 May 2023
Salary £45000 - £50000 per annum, Benefits: plus excellent benefits and hybrid working
Discipline Transactional & Part Qualified
Contact NameHarriett Busby

Job description

Axon Moore are working on behalf of a large business based in North Manchester, to appoint an Accounts Receivable/OTC Manager for their busy Finance Shared Service Centre. Reporting into the Head of Financial Shared Services - Transactions, your primary responsibility is to lead the team of 8, managing the credit management, cash receipts and collections for the Group’s European receivables, with a ledger around £800m and 600 customers.

Salary and Benefits:

Salary £45,000 - £50,000 per annum DOE, 25 days holiday plus banks, hybrid working 50% in the office/50% from home, pension contribution up to 8%, private health care, free company products monthly, 37.5 hours per week (8.30-4.30pm flexible).

  • Lead, mentor and develop the Transactions Specialists and Associates and through them, the initiatives with our customers to drive the Transactional Finance KPIs and process improvements within Order To Cash as per benchmarks agreed with the Head of Financial Shared Service – Transactions
  • Manage the OTC processes efficiently and effectively in line with Credit Policy ensuring bottlenecks are addressed and work appropriately balanced to reduce financial risk, lower costs and enable continuous efficiency and operational excellence 
  • Build strong relationships with customers to ensure timely collection of debts
  • Create and maintain solid partnership with commercial teams and divisional finance director, manage periodic collaborative reviews of aged debt, escalate and provide supporting information to highlight significant disputes or issues, including non-compliance to internal policies
  • Periodic review of the Group Credit risk, ensure in line with Group and divisions Financial Authority Matrices. Work closely with Treasury and FDs to control that is being followed
  • Work closely with Cash and bank transactions team to manage customers in ID facility and ensure periodic reconciliations are performed
  • Evaluate options to mitigate the bad debt risks whilst keeping cost effective i.e. negotiation with Credit insurance and  Credit rating agencies
  • Develop and and Manage adherence to Key Group Policies
  • Group Credit Policy including Customers Credit Limits and Payment terms approvals as per DOA
  • Group Credit Insurance Policies including; Customers Bad debt/Doubtful debt provisions, Credit Notes provisions, Commercial agreements accruals and releases.
  • Identify areas of further standardisation and automation opportunities within OTC process, including disputes management. Cash allocation, Credit management and collections- review requirements and ensure aligned with SAP 4/Hannah functionalities to ensure compatibility
  • Ensure adequate Controls are in place across OTC to mitigate Financial , Operational, Anti-bribery, Fraud, and Reputational risks
  • Contributing to the company’s KPIs ensuring work is right first time
Person Specification: 
  • Proven experience of strong leadership skills with the ability to motivate others in a Shared Service environment preferably within FMCG
  • SAP experience essential, SAP 4/Hana is preferable
  • Credit Management experience, including customers credit risks assessments and management of Receivables through Credit insurance
  • Excellent relational skills building relationships resulting in strong relationships with internal customers/stakeholders who view them as a trusted partner
  • Strong knowledge of end to end OTC activities and best practices including billing, collections and cash application
  • Good awareness of all statutory, legal and fiscal regulations which affect processes / policies in functional area (local and international)
 For more information on this role, please get in touch with Harriett Busby at Axon Moore.