Billing and Collections Advisor

Axon Moore are delighted to be partnering with a fast growing private equity backed business, which have and still are going through a phenomenal period of growth. This market leading business, are simply not stopping and are now on the lookout for a Billing and Collections Advisor to join their friendly finance team at their HQ in Warrington. 

Reporting into their Head of Billing, this role is to oversee the group's debt and sales ledger. You will be the first contact point for their customers regarding invoices or debt, therefore being friendly but fair with excellent communication skills is essential for this role. This role will include Credit Control, which will equate to around one third of your role. Also within this role you will require excellent numerical skills as there will be lots of manual calculations involved and will therefore suit an individual who enjoys reconciling complex accounts. 

Duties will include:

• Making sure customers pay on schedule, and follow up via phone, email, or letter on any past-due bills.
• Discuss repayment schedules.
• Follow the company’s debt policies and initiate legal proceedings if necessary
• Invoicing around 500 – 700 customers per month
• Supporting, processing and reconciliation of all documentation via the online portal and payments received
• Reconciliation of outside agency payments
• Processing Direct Debit collections
• Issue of monthly statements
• Resolving finance queries
• Maintaining open lines of contact to guarantee productive relationships
• Month-end duties
• Any other duties that may be deemed appropriate to this role, including providing cover for colleagues as required

To be considered for the role, you will have the following:-

• Experience within Credit Control or transferable experience from a different field
• Good level of competence in Excel, Word, and Outlook
• Proven experience in a B2C environment desirable
• Confident communication skills
• An excellent telephone manner
• The ability to listen to customers and negotiate successful resolutions
• Self-motivated, calm and professional, and able to work efficiently in a busy office environment
• Ability to reconcile complex accounts and have excellent attention to detail
• Excellent Numerical ability and problem-solving skills

This is an outstanding opportunity to join a business at an exciting period of continued growth. In return you will be offered a competitive salary of up to £27,000 DOE, 25 days holiday + birthday off after first year. This role also offers a hybrid working pattern ( 2 days per week in the office) Please apply now for immediate consideration.