Trainee Credit Controller

Posted 27 March 2024
Salary £23000 - £25000 per annum
Discipline Transactional & Part Qualified
Contact NameVictoria Abotorabi

Job description

Are you motivated, enthusiastic and target driven with an interest in Finance?

Axon Moore are delighted to have partnered a well-respected and high growth client within the professional services sector to recruit a Trainee Credit Controller to join their expanding team as they look to move the function in-house.

This is a brilliant entry level role, it’s an ideal opportunity if you have experience within customer service, or you are a recent graduate from University or College and looking to kick-start your career in finance.

You will receive the training and support to enable you to thrive within your role. You would be joining a business with a brilliant working environment and culture, which truly values its employees

The Trainee Credit Controller will provide excellent customer service and liaise with other departments to give correct and up to date information to clients. This will include having friendly and professional conversations with clients and handling dispute resolution over the phone and via email.

The role will suit someone who is organised and has good communication skills. Experience with Microsoft programmes including excel and outlook, and CRM knowledge is beneficial. 

Your key duties and responsibilities will include: 
  • Effective liaising with customers for collection of payments within agreed terms and timely recovery of debt
  • Resolving invoice queries both internally & externally in a timely manner; to ensure payment is not delayed
  • Updating the CRM system
  • Negotiating and documenting agreed repayment plans when requested by a customer
  • Working to KPIs
  • Motivated, keen to develop and grow
  • Ability to work to deadlines
  • First class communication skills, listening and able to build relationships
  • Proactive
  • Good systems and Excel skills
  • Calm and professional
  • Salary £23,000 to £25,000
  • Hybrid after probation
  • Paid socials, fruit and breakfast at month end
  • 25 days holiday
  • Pension
  • Death in service